Privacy policy

Privacy Policy — Bach Reserve
Last updated: September 3, 2026

Bach Reserve ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit or purchase from bachreserve.com, how we use it, and the choices you have. By using our site, you agree to the practices described below.

Information We Collect

When you browse our site, place an order, or contact us, we may collect:

  • Contact information — name, email address, shipping and billing address, phone number.
  • Order information — items purchased, order value, and payment confirmation (payment details are processed securely by our payment provider; we do not store your full card number).
  • Device and usage information — IP address, browser type, pages viewed, and how you interact with our site, collected automatically via cookies and similar technologies.
  • Communications — any messages you send us via email or contact forms.

How We Use Your Information

  • To process and fulfill your orders, including shipping and returns.
  • To communicate with you about your order, account, or inquiries.
  • To send marketing communications, only where you've opted in — you can unsubscribe at any time.
  • To improve our website, products, and customer experience.
  • To detect and prevent fraud or misuse of our site.
  • To comply with legal obligations.

Cookies & Tracking

We use cookies and similar technologies to keep our site functioning properly, remember your preferences, and understand how visitors use our site. We may also work with third-party analytics and advertising providers (such as Meta and TikTok) who use cookies to help us measure and improve our marketing. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business — payment processors, shipping carriers, email platforms, and our e-commerce platform.
  • Advertising partners, in limited form, to measure and deliver ads — where required, only with your consent.
  • Legal authorities, if required to comply with the law or protect our rights.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing communications at any time.
  • Object to or restrict certain uses of your information.

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this policy or your information? Email us at team@bachreserve.com